| Essential $699 per month | Growth $1999 per month | Premium $2999 per month | |
|---|---|---|---|
| Coverage | Weekdays | Weekdays | 24/7 |
| Monthly Support Volume | up to 200 tickets | up to 600 tickets | up to 1400 tickets |
| Dedicated Agents | Shared support team | 2 | 3 |
| Team manager | 0 | 0 | 1 |
| Response Time SLA | 24hrs | 12hrs | 6hrs |
| Languages Covered | English, French, Tagalog | English, French, Tagalog | + Additional Language Option |
| Communication Channels | Email, Phone | Email, Phone, Chat, Text | Email, Phone, Chat, Text, Social Media |
| Onboarding & Setup | Standard | Priority | VIP Onboarding |
| Scalability | Small teams/startups | Growing businesses | Enterprises & high-volume |
| Get a quote | Get a quote |